Q: My credit card keeps declining, but all my information is correct.
A: To prevent fraud, we only ship to the credit card's billing address.

Changed your address or moved recently? Your credit card information may still have your old address. Confirm with your credit card company.

Q: I need my package delivered by a certain date. How can I get it shipped faster?
A: Give us a call :) We'll gladly help you out and hopefully we can make your deadline!

(650) 342-3282 . Monday - Friday 12PM - 6PM PST

Q: I'm having trouble ordering online. Can I make a phone order?
A: No problem! Give us a call and we can run your order over the phone.

(650) 342-3282 . Monday - Friday 12PM - 6PM PST

Shipping & Delivery

All items are shipped from California, USA.
All items are shipped by the United States Postal Service (USPS).

Please allow 3-5 business for order processing and verification.
Once completed, your order will be shipped by the chosen delivery method.

Need it sooner? Please call us about rush delivery.
Phone: (650) 342-FAT2

Domestic Shipping

International Shipping

Once your order leaves the United States, more detailed tracking information may also be found on your country's postal service's website.

RETURNS & EXCHANGES

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES

Size Charts*
Measurements may vary slightly.

S/S TOPS SIZING

L/S TOPS SIZING

SHORTS SIZING

DENIM & PANTS SIZING

*Size charts only apply to Illest products.

Policies, Terms and Conditions:

Copyright and Trademark Notice
All content of our website including text, graphics, logos, button icons, images, and software, is property of Fatlace, LLC and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Fatlace.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Multiple Product Orders
If you decide to make an additional order and wish to combine shipping, please contact us. We'll make every effort to combine orders and correct shipping charges.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Privacy
Illestbrand.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

RETURNS & EXCHANGES

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES

Shipping Policy
We ship worldwide. All orders are shipped via USPS.

Please allow 3-5 business days for order processing and verification. After it has been completed, your order will be delivered based on the shipping method chosen during check out. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.

Taxes
Sales Tax is charged to those orders shipped within the state of California. Shipping is also taxed.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.