Shipping & Delivery
|DELIVERY METHOD||TRACKING NUMBER||AVERAGE DELIVERY TIME|
USPS First-Class Mail® (limited by weight)
|Provided||1-5 Days, based on location|
|USPS Priority Mail®||Provided||1-3 Days|
|DELIVERY METHOD||TRACKING NUMBER||
AVERAGE DELIVERY TIME
USPS First-Class Mail International™
|Not Provided except to UK and CA||Varies, but usually 3-5 business weeks|
USPS Priority Mail® International
|Provided||6-10 Business Days|
All items are shipped by the United States Postal Service (USPS).
All customers are prompted to enter their billing address for both billing and shipping information. We only ship to the cardholder's billing address.
If you decide to make an additional order and wish to combine shipping, please contact us immediately. We’ll make every effort to combine orders and correct shipping charges.
Please allow 2-3 business days (*Monday through Friday, not including weekends or holidays) for order processing and verification. Once completed, your order will be shipped out from our warehouse using the selected shipping method at the time of check out. Your order should also reach you according to the time frame of the selected shipping method. Although we try to avoid it, expect processing days to possibly reach 3-4 business days during peak holidays or immediately after a collection drop.
Once your order leaves the United States, more detailed tracking information may also be found on the website of your country's designated postal service. For items shipped via First Class Mail International, tracking information may only be provided up until the package departs the United States.
Need it sooner? Please call us about rush delivery.
Phone: (650) 342-3282
Customer Service Hours: Monday - Thursday: 10AM - 6PM | Friday: 10AM - 3PM PT
Sales Tax is charged to those orders shipped within the state of California & Hawaii.